We recently interviewed three ladies for the position of Customer Service Executives, and quite frankly they were very impressive. “One last question”, one of our hiring managers pointed to 26-year-old Marylin Ekoja, who was even more outstanding than the rest of them. “What is your ideal workplace?” He asked. Her response to this question is...
Nigeria’s economic situation calls for disruptive thinking, with nearly 80 percent of her population living below two dollars. Despite being blessed with both mineral and human resources, Nigeria struggles to remain significant in the international community. This burden is particularly felt by the younger generation, which accounts for 2/3 of Nigeria’s population. Therefore, if the...
If you live and work in a very busy city like Lagos, then you are probably one of the many people who usually already look forward to the weekend just before Monday even ends. The truth is, weekdays can be very hectic and waking up on a Monday morning feels like living a nightmare all...
Fraud in the payment industry is rampant and on the increase. This is not unique to Nigeria alone, but a global trend that calls for a more collaborative and intensive effort of all stakeholders in the industry, both locally and internationally. On the 6th of November 2018, at the Civic Centre, Victoria Island Lagos, stakeholders...
Harnessing the strength and abilities of others is a better strategy for success in business today. A strategic partnership is a relationship between two commercial enterprises to enhance their businesses, usually formalized by one or more business contracts. Both enterprises contribute their strengths in the form of business assets or expertise to make up for...
This popular saying by John Kander “money makes the world go round” expresses the importance of money in the affairs of men. Money facilitates the financial and economic structures on which every other aspect of society revolves. Before now, everyone depended on cash for various forms of transactions or economic activity, but the downsides of...
In today’s digital world, a vast community of people exist online. They read, watch, socialize and buy online. They search the internet for businesses and products and are certain to find what they need. Every business you could possibly think of already exists online. So, why not you? Perhaps you do not think your business...
I’m Ronke, a customer service personnel with over twelve years of experience; two years as a Compensation and Benefits Officer in Human Resources and over nine years as a Customer Service Executive. I’ve had the opportunity to work with different bosses and world-class companies including Sterling Bank and MTN Nigeria. My experiences have shaped me...
Wouldn’t it be exciting to accomplish all your task each day for the rest of the week and look forward to a more relaxed weekend again? But this isn’t always the case, is it? It is funny how you arrive at work on Monday morning hoping to finish a report that is due by 12...
Career decision requires a series of repeated small cycles of sensitization, examination of self and the environment. Increasing knowledge of the job world and self would facilitate the process of career decisions, helping people to analyze their strengths, weaknesses, opportunities and threats. These are some of the basic critical factors for career selection and advancement....
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