Geographical, economic and cultural differences in many countries greatly alter the rate of success in a mobile money deployment. Despite attempts by hundreds of mobile money establishments in many countries to emulate Kenya’s M-PESA, not so many of them have been that accomplished. Two factors were critical to M-PESA’s success story; effectively managing the agent...

Ever heard of the phrase — looking good is good business? Well, for the purpose of this piece of writing, let’s go a step further to say looking good is good for business. In the professional world, modes of dressing differ from office to office. In some offices, you are allowed to dress with whatever...